We process and ship orders within 1-3 business days. Standard delivery within the US takes 5-10 business days. You'll receive a tracking email once your order ships.

Currently, we only ship within the United States.

We offer a 30-day satisfaction guarantee. If you're not completely happy, please contact us within 30 days of delivery. See full details in our Return Policy.

Once shipped, you'll receive an email with a tracking number and link to monitor your package's journey.

Yes, absolutely. All our products are made from natural, non-toxic ingredients and are safe when used as directed. However, we recommend keeping them out of direct reach to prevent accidental ingestion.

Each bag lasts up to 2 years. Simply place it in direct sunlight for 2-3 hours every 1-2 months to recharge and reactivate.

The fresh scent and protective properties last 6-12 months. You can refresh the scent by gently sanding the wood chips or placing them in sunlight.

Yes, but we always recommend testing on a small, hidden area first, especially on delicate or dark-colored surfaces. Follow the instructions on the label for best results.

We use nature's own solutions (adsorption, natural aromas, enzymes) to solve problems at the source—without harsh chemicals, artificial perfumes, or masking agents. Effective, long-lasting, and truly safe for your home.

Email us at f25518799@gmail.com. We respond within 24 hours on business days. Please include your order number for faster service.

Yes! For inquiries about bulk orders or wholesale partnerships, please email us at f25518799@gmail.com with your requirements.